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Digital Literacy

Digital Literacy Empowerment Class

6 weeks, 5 hrs/week (30 hours total) • Starting range $38K–$52K (early-career, national framing)

WorkforceAP

Best for: Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.

Job outcomes: Office Support Specialist · Customer Service Representative · Administrative Assistant

Ramp: No tech background required. Six weeks, beginner pace. Start here if technology feels unfamiliar.

This program is built for members who are new to computers, smartphones, or the internet — no prior tech experience needed. In six weeks you will build the everyday digital skills that employers expect: setting up and using email, navigating the web safely, managing online accounts, and understanding basic financial tools. Members who complete this program are ready for office support, customer service, and administrative roles. If you are already comfortable with email and basic software, Cybersecurity or IT Support may be a stronger next step. Not sure where you stand? The pathfinder quiz can help you choose.

Program snapshot

What you should know before you apply

Best fit

Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.

Typical roles

Office Support Specialist · Customer Service Representative · Administrative Assistant

Course preview

  • Orientation & Informational Session
  • Device Distribution & Setup + Browser & Search Engines
  • Introduction to Emails & Advanced Email Techniques
  • Avoiding Online Scams + Introduction to Financial Literacy

Plus 2 more courses in the full path.

Idiomas

Solo en inglés

Skills you’ll learn

Digital literacyEmailFinancial literacyOnline safety

Course list

Part of the Digital Literacy Empowerment Class program.
Part of the Digital Literacy Empowerment Class program.
Part of the Digital Literacy Empowerment Class program.
Part of the Digital Literacy Empowerment Class program.
Part of the Digital Literacy Empowerment Class program.
Part of the Digital Literacy Empowerment Class program.

Ready to start your career in Digital Literacy?

Applications take about 10 minutes. No cost for qualifying members. We respond within 1–2 business days.

Apply for This Program
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helpHave Questions?

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⏱ 6 weeks, 5 hrs/week (30 hours total)Starting salary: $38K-$52K
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No-cost training for members.

Not sure? Take the pathfinder quiz →Open comparison tool (featured tracks)