Privacy Policy

1. Information We Collect

WorkforceAP collects information you provide directly to us, including:

• Account information: Name, email address, phone number, ZIP code, and password when you create an account
• Application information: Employment status, household income, location, and program preferences submitted during the application process
• Assessment data: Responses to readiness assessments and program interest selections
• Profile information: Veteran status, employment status, and other optional profile details
• Usage data: Information about how you interact with our platform, including pages visited, resources accessed, and progress in courses

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our career training services
• Process your application and determine program eligibility
• Personalize your learning experience and track your progress
• Communicate with you about your enrollment, program updates, and career resources
• Connect you with job placement opportunities and employer partners
• Comply with grant reporting requirements and program evaluation
• Send service-related notices and, with your consent, promotional communications

3. Information Sharing

WorkforceAP does not sell your personal information. We may share your information with:

• Program partners: Coursera, IBM, Google, Amazon, Microsoft, CompTIA, and other certification providers to facilitate your enrollment in their platforms
• Employer partners: With your explicit consent, we may share your resume or profile with potential employers as part of job placement assistance
• Grant funders: Aggregated, de-identified data may be shared with grant providers for reporting purposes
• Service providers: Third-party vendors who assist us in operating our platform, subject to confidentiality agreements
• Legal requirements: When required by law or to protect the rights and safety of WorkforceAP and its members

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure authentication through Supabase, and access controls limiting who can view your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings or by contacting us at info@workforceap.org. Certain information may be retained as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@workforceap.org.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how our platform is used. We use Google Tag Manager for analytics. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

8. Children’s Privacy and Minor Consent

8.1 Age Requirements

Our platform is intended for users 16 years of age and older. We do not knowingly collect personal information from children under 13 without verifiable parental consent, as required by the Children’s Online Privacy Protection Act (COPPA).

8.2 Minors (Ages 13-17)

For users between 13 and 17 years of age (minors), we require:

• Parental or guardian consent: A parent or legal guardian must review and consent to our Terms of Service and this Privacy Policy before the minor can access our services
• Guardian contact information: We collect parent/guardian name, email, and phone number for communication about the minor’s participation
• Educational records consent: If applicable, consent to share educational progress with schools or districts under FERPA guidelines

8.3 High School Partnerships

When partnering with high schools and educational institutions, we:

• Comply with the Family Educational Rights and Privacy Act (FERPA) for student education records
• Collect only necessary information with appropriate consent
• Provide parents/guardians access to their minor’s information upon request
• Allow parents/guardians to revoke consent and request deletion at any time
• Maintain secure storage of minor student information with enhanced access controls
• Share student progress with authorized school officials only when consent is provided

8.4 Parental Rights

Parents and guardians of minors have the right to:

• Review their child’s personal information collected by us
• Request correction or deletion of their child’s information
• Refuse to permit further collection or use of their child’s information
• Receive notification of significant changes to our minor data practices

To exercise these rights or if you believe we have collected information from a child under 13 without proper consent, contact us immediately at info@workforceap.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Workforce Advancement Project
Email: info@workforceap.org
Phone: (512) 777-1808
Contact Form