6 weeks, 5 hrs/week (30 hours total) • Starting range $38K–$52K (early-career, national framing)
WorkforceAP
Best for: Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.
Job outcomes: Office Support Specialist · Customer Service Representative · Administrative Assistant
Ramp: No tech background required. Six weeks, beginner pace. Start here if technology feels unfamiliar.
This program is built for members who are new to computers, smartphones, or the internet — no prior tech experience needed. In six weeks you will build the everyday digital skills that employers expect: setting up and using email, navigating the web safely, managing online accounts, and understanding basic financial tools. Members who complete this program are ready for office support, customer service, and administrative roles. If you are already comfortable with email and basic software, Cybersecurity or IT Support may be a stronger next step. Not sure where you stand? The pathfinder quiz can help you choose.
Program snapshot
Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.
Office Support Specialist · Customer Service Representative · Administrative Assistant
Plus 2 more courses in the full path.
English only
Applications take about 10 minutes. No cost for qualifying members. We respond within 1–2 business days.
Apply for This Program