Digital Literacy

Digital Literacy Empowerment Class

6 weeks, 5 hrs/week (30 hours total) • Starting range $38K–$52K (early-career, national framing)

Grant

Best for: Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.

Job outcomes: Office Support Specialist · Customer Service Representative · Administrative Assistant

Ramp: No tech background required. Six weeks, beginner pace. Start here if technology feels unfamiliar.

Apply Now → Not sure? Take the pathfinder quiz

★ Pilot program — reviewed by a real team within 1–2 business days.

This program is built for members who are new to computers, smartphones, or the internet — no prior tech experience needed. In six weeks you will build the everyday digital skills that employers expect: setting up and using email, navigating the web safely, managing online accounts, and understanding basic financial tools. Members who complete this program are ready for office support, customer service, and administrative roles. If you are already comfortable with email and basic software, Cybersecurity or IT Support may be a stronger next step. Not sure where you stand? The pathfinder quiz can help you choose.

Program snapshot

What you should know before you apply

Best fit

Members who are new to computers and the internet — no tech background required. If you already use email and browse the web daily, a program like IT Support or Cybersecurity may be a stronger fit.

Typical roles

Office Support Specialist · Customer Service Representative · Administrative Assistant

Course preview

Orientation & Informational Session
Device Distribution & Setup + Browser & Search Engines
Introduction to Emails & Advanced Email Techniques
Avoiding Online Scams + Introduction to Financial Literacy

Plus 2 more courses in the full path.

Languages

This program is offered in English.