Business

Digital Marketing & E-Commerce Professional Certificate (Google)

160 hours • Hybrid, Self-Paced

Google via Coursera

Best for: Creative, marketing-minded. SEO, analytics, e-commerce.

Roles to research: Digital Marketing Specialist · E-commerce Coordinator · Marketing Analyst

Preparation: Beginner-friendly. Good fit if you enjoy content, creative, or social media work.

★ Pilot program — reviewed by a real team, with a decision by email.

Throughout this program, you will gain in-demand skills that prepare you for an entry-level job and learn how to use tools and platforms like Canva, Constant Contact, Google Ads, Google Analytics, Hootsuite, HubSpot, Mailchimp, Shopify, and Twitter.

Official program syllabus

Training details

Delivery format

Hybrid, Self-Paced

Total hours

160 Hours (102 Clock + 58 Lab/Project/Test Prep)

Training providers

Google via Coursera

Published tuition and fees

$7,500

Qualifying WorkforceAP members are not billed for covered training.

Program snapshot

What you should know before you apply

Best fit

Creative, marketing-minded. SEO, analytics, e-commerce.

Typical roles

Digital Marketing Specialist · E-commerce Coordinator · Marketing Analyst

Course preview

  • Foundations of Digital Marketing and E-Commerce
  • Attract and Engage Customers with Digital Marketing
  • From Likes to Leads: Interact with Customers Online
  • Think Outside the Inbox: Email Marketing

Plus 4 more courses in the full path.

Languages

English Spanish (full)Portuguese (auto-subtitles)French (auto-subtitles)

Skills you’ll learn

SEOSEMEmail marketingAnalytics

Course list

1. Foundations of Digital Marketing and E-Commerce ~11 hrs

Explore entry-level jobs in digital marketing and e-commerce and identify the roles and functions those jobs play within an organization.

2. Attract and Engage Customers with Digital Marketing ~13 hrs

Attract and engage customers online using SEO, SEM, and display ads. Explore the marketing funnel and how to guide customers through each stage.

3. From Likes to Leads: Interact with Customers Online ~18 hrs

Create effective social media marketing strategies. Build a strong online presence as part of any digital marketing plan.

4. Think Outside the Inbox: Email Marketing ~17 hrs

Run a successful email marketing campaign — connect with customers, boost engagement, drive sales, and build loyalty.

5. Assess for Success: Market Analytics and Measurement ~17 hrs

Use marketing analytics tools and practices. Analyze data from websites, marketing channels, and online stores to understand customer behavior.

6. Make the Sale: Build, Launch, and Manage E-commerce Stores ~13 hrs

How businesses and individuals sell products online — including platforms like Shopify. Walk through creating a mock e-commerce store.

7. Satisfaction Guaranteed: Develop Customer Loyalty Online ~13 hrs

Strategies for building customer loyalty in e-commerce, w/ tools to develop client relationships.

8. Lab, Project, and Test Preparation ~58 hrs

Hands-on labs, project work, and test preparation supporting all program competencies.

Before you apply

What to expect from this program

Preparation

The published syllabus does not list a recommended prerequisite. Ask an advisor to confirm preparation and program fit.

Time commitment

160 hours • Hybrid, Self-Paced. 8 courses in the full path.

What you should know first

Beginner-friendly. Good fit if you enjoy content, creative, or social media work.

Funding

Available at no cost through WIOA funding for qualifying members.

Program costs are covered by grants, scholarships, partnerships, and donations — never billed to qualifying members.

Career research

Explore roles connected to these skills

Digital Marketing Specialist

E-commerce Coordinator

Marketing Analyst

Job requirements and pay vary by employer, location, and experience. A certificate alone does not guarantee a role or salary. Research occupations, wages, and entry requirements, then discuss your next step with an advisor.

Ready to start your career in Business?

About 5 minutes to apply. No cost for qualifying members. A counselor reviews every application and you'll hear by email.

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★Reviewed by a real team — decision by email

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Apply in minutes. A member advisor reviews every application and follows up by email.